GDPR Statement – Forest Dog Tours
Forest Dog Tours is committed to protecting the privacy and security of personal data in accordance with the General Data Protection Regulation (GDPR). This statement outlines how we collect, use, and store personal data and the rights individuals have regarding their data.
1. Who We Are
Forest Dog Tours is a dog walking and boarding service based in Harrogate, North Yorkshire.
Our contact details are:
https://www.forestdogtours.com/contact
+447462892592
We are the data controller for the personal information we collect.
2. What Information We Collect
We may collect personal information such as your name, address, phone number, and email address, along with details about your dog including name, breed, age, and any relevant medical or behavioural information. We may also collect emergency contact details, payment information where applicable, and website usage data via cookies or contact forms.
3. How We Collect Information
We collect information when you complete a booking form or contact us through our website or Facebook page, when you communicate with us by email, phone, or social media, and when you make a payment or request a service.
4. How We Use Your Information
Your personal data is used to manage bookings, provide our services safely and effectively, communicate with you about your dog and upcoming appointments, handle payments and invoicing, and maintain health and safety or emergency records. We may also send updates or information relevant to our services, but only with your consent.
We will never sell or share your data with third parties for marketing purposes.
5. Legal Basis for Processing
We process your personal data under the following legal bases:
Contract — to provide the services you request (such as dog walking or boarding).
Legal obligation — to meet health, safety, and record-keeping requirements.
Consent — for marketing or sharing testimonials and photos, but only if you have agreed.
6. How We Store and Protect Your Data
Your personal information is stored securely in password-protected systems, and any physical records are kept safely. We retain data only as long as necessary to deliver our services or meet legal requirements.
7. Your Data Protection Rights
Under UK GDPR, you have the right to access the information we hold about you, request correction of inaccurate or incomplete data, request deletion of your data where appropriate, object to or restrict processing, and withdraw consent — for example, to stop receiving updates.
To make a request, please contact us at: https://www.forestdogtours.com/contact
8. Cookies and Website Analytics
Our website may use cookies to improve user experience and track website traffic. You can manage or disable cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in the law or our business. The latest version will always be available on our website.
10. Contact Us
If you have any questions or concerns about your data, please contact us through:
https://www.forestdogtours.com/contact
+447462892592
If you are not satisfied with our response, you have the right to contact the Information Commissioner’s Office (ICO):